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RABS Project Charter & Vision

1. High-Level Purpose​

RABS (Real-time Adaptive Backend System), also referred to as Reggie, is the future AI-enabled operational backbone for Disability South West Ltd (DSW).
It is being built from the ground up to manage every operational aspect of the organisation, drawing inspiration from platforms such as MedCare and VisiCase but uniquely tailored to DSW’s evolving needs.

Core Objectives​

  1. Activity & Roster Management – Add / remove clients from activities and automatically rebalance staff ratios and vehicles.
  2. Billing & NDIS Compliance – Generate correct service bookings and invoices as attendance changes.
  3. HR & Staff Interfaces – Manage timesheets, payroll, staff credentials and availability.
  4. AI-Assisted Operations – Provide a robust voice / chat agent (Reggie) capable of performing all operational tasks through a unified API.
  5. Centralised Communications – Handle all internal alerts and external communications.
  6. Comprehensive Tracking – Log all incidents, changes and cancellations for a complete audit trail.

The overarching aim is to fully centralise and streamline DSW operations within a single, intelligent and adaptable interface.

2. Front-End Development Strategy​

To ensure long-term flexibility and platform-specific performance, RABS is delivered through multiple front-end targets, providing the right experience for the right context—from administrative web portals to on-the-go native apps.

Web Front-Ends​

  • frontend-vite – Lightweight, fast admin UI using an “HTML-first” approach with React applets.
  • frontend-next – SSR-capable front-end for alternative rendering strategies and potential public-facing sites.
  • backdoor – Un-styled local-only Vite front-end acting as a failsafe with direct access to all features.

Native Front-Ends​

  • swift-ios – Native iPhone and iPad experience.
  • swift-watchos – Apple Watch companion for quick actions and notifications.
  • swift-tvos – Dashboard and visualisation tools for Apple TV devices in common areas.

All front-ends consume the same backend API, contribute to a shared operational memory, and guarantee a consistent user experience.

3. Development Environment & Infrastructure​

  • Primary Host – Development and hosting are currently performed on a dedicated Linux machine named LUCAS.
  • Cross-Platform Sync – Repos are version-controlled on GitHub. Mac and Windows devices interact with the codebase via Git operations or remote access.
  • Mobile Development – iPad development and editing are supported through Firebase Studio, a web-based IDE.

4. Strategic Aspirations​

IDHorizonMetricTargetStatus
SAFETY_ZERO_HARM12 mIncidentRatePer1000Hours0Active
AUTONOMY_LEVEL_16 mReviewQueueTimeMinutes≤ 3Planned
AUTONOMY_LEVEL_212 mAlignmentScore90d≥ 0.85Planned
AUTONOMY_LEVEL_318 mAutonomyIndex0.75Planned

These objectives are loaded by the Brainframe at runtime, evaluated nightly, and surfaced on dashboards to ensure that Reggie’s autonomy evolves only when alignment and safety metrics permit.

5. Open Decisions & In-Progress Workstreams​

The following key items are currently underway:

  • Finalise the backend API schema for task processing and full Reggie integration.
  • Build a front-end status dashboard for reviewing Reggie’s decisions and confidence levels.
  • Implement versioned CTCD (Custom Task Context Dumps) management and context-bucket editing tools.
  • Add structured prompt templates for all common Reggie functions.
  • Develop modelMatrix.json to support hot-swapping LLMs.
  • Integrate reasoning wrappers and self-evaluation logic into all high-impact AI tasks.
  • Scaffold the “Reggie Is Alive” blog to share agent-development insights.

🔗 Additional Docs​