Email Agent Routing and the Four-Agent Chat Plan
One of the trickiest historical details in this batch is that the February 21 transcript is named New Session even though it contains real work. Brett used it to stop and ask a bigger question: if the email agent enhancements already existed, why did they still feel inaccurate and unhelpful? That review became the conceptual bridge between the earlier Type 2 groundwork and the larger four-agent chat vision that followed a week later.