4 posts tagged with "deputy"

A fortnight ago, payroll day looked like a small siege: three browser tabs, two spreadsheets, a half-eaten sandwich, and the kind of background dread that only comes from knowing eighty-five payslips depend on you not fat-fingering a column. This Monday, Ami ran the entire fortnight in twenty-five minutes (five hours) from a single page with eight buttons, hit Generate PDF, and walked off to make coffee while the system handed itself a finished report. page_payroll_2 is live -- and yes, the working title was earned.

Reggie and Henry have crossed the threshold from "they can chat" to "they can do things". The broker now lets them look up real Deputy rosters and return them in a human-readable shape, send SMS through an approval queue that actually executes when Brett approves, and pull a top-sheet support snapshot for any participant. The first end-to-end approval pipeline test ran today and worked: Reggie looked up Nicole Barton's Wednesday shift, queued an SMS to Brett, Brett texted Y AP0001, and the SMS landed on Brett's phone seconds later -- via Reggie's number, audited in tool_calls, the whole loop closed.

April 14 was not a feature-launch day. It was a map-making day. Brett was trying to work out what a proper shift-note feature would actually need, and the answer turned out to be more complicated than adding a text box and saving some rows. The sessions had to trace where shift notes already lived, how they were being reused, what AI plumbing was already available, and which admin patterns could be borrowed instead of reinvented.

This arc began with urgency. Deputy changed something in its HR side and the normal connectivity to Xero was no longer trustworthy, with payroll only a day away. Brett could have treated that as a narrow integration outage. Instead, he treated it as proof that the longer migration had to accelerate: if rostering and payroll were eventually meant to live in RABS, then the architecture could not keep pretending Deputy was a permanent system of record.