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    Recent Activity
    • Call connected — Lobby · 2 minutes ago
    • Agent joined — Customer Support · 5 minutes ago
    • Call ended — Staff Support · 8 minutes ago
    Lobby
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      Customer-Support
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        Queue
          Staff-Support
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              Ping Master Log
              Secure SMS action-page requests across pingrun, pingpu, pingr, pinga, pingd, and pingl.
              Choose a focused Pings view. Each view scrolls independently.
              Sent
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              Opened
              0
              Responded
              0
              No-response
              0
              Declined / objected
              0
              Expired
              0
              Open the Pings tab to load the latest ping recipient statuses.
              Recipient Status
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              Recipient Type Status Sent Opened Responded Response Note Linked document Actions
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              Ping detail
              Select a row to inspect request details.
              Linked entity
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              Message
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              Per-recipient responses
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              Live Run Monitoring
              Active driver runs, admin-only monitor alerts, live re-order suggestions, and GPS audit replay.
              Open the Pings tab to load active run monitoring.
              No active run data loaded yet.
              New Ping
              Create a secure SMS action-page request. Send attendance pinga requests, programmable pingr forms, or pingd document acknowledgements.
              pinga attendance request
              Ask selected staff or participants to choose Confirmed, Running late, Cannot attend, or Call me.
              M3
              24 hours default
              Confirmed Running late Cannot attend Call me
              Enter a title, select recipients, then send the attendance ping.
              pingd document request
              Send typed document text or upload a PDF for acknowledgement and signature.
              M4
              48 hours default
              Optional alternative to typed text. The file is uploaded first via the Ping upload endpoint, then linked to the pingd request.
              Applies to every recipient on this PingD—staff, participant, or manual signer. On submit, the signer must supply a selfie or photo of ID. RABS adds it to the returned PDF as signer-supplied evidence, not independently verified identity.
              Received Read Understood Need to talk Signature required Photo evidence required
              Enter a title, add typed text or attach a PDF, select recipients, then send the document ping.
              Ad-hoc bus run
              Create a one-off transport run for the selected participant passengers and send the driver a Start Run link.
              Ad-hoc
              Pickup mode takes passengers from their pickup stops to the final destination.
              0 selected
              No passengers selected yet.
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              Passengers are the run manifest only. They do not receive an SMS until the driver starts the run and sends the first GPS fix.
              Estimated finish is sent as two hours after this start time.
              Use the classic page only if you need the old fallback driver page.
              Programs are loaded for the chosen run date. Leaving this blank creates a standalone visible run.
              Select in-card passenger chips, vehicle, driver, run time, start, and destination before sending.
              pingr form composer
              Send a form to staff, participants, or manually added directors.
              M2
              minutes
              Required for manual PINGR recipients. Exec access and either Operations or Exec PIN protect answers and files.
              Board returns folder
              Form elements 0
              Supports text, radio, checkbox, dropdown, slider, rating, date, number, and file uploads.
              Add at least one element and recipient, then send the pingr request.
              Recipients
              0
              Used by pinga, pingr, and pingd. Ad-hoc bus runs use the in-card passenger manifest picker.
              Add a one-off recipient
              Add each name/mobile separately. No staff or participant record is created.
              Open this tab to load recipients.
              Global Send follows the active composer.
              Contact Identity
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              Participants total: 0
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